The goal of Nextstep customer support is to offer professional and immediate assistance for all technical issues regarding its products/solutions.

All services are available for Nextstep customers and partners from Nextstep’s Service & Support Centers.

All support services are provided by professional and experienced engineers with extensive knowledge of our products and solutions.

Technical support services cover all post-sale technical aspects of the products provided by Nextstep.

Support is available for technical questions/difficulties, network planning, radio planning, availability calculations, management solutions, sales/applications and integration tests for our products with other transmission equipment.

Technical support can be obtained via the Help-Desk, Emergency Support Hotline, or by using the On-Site Support form.

Nextstep offers the following services as part of its technical support program:

• Help Desk Service
• Emergency Support Hotline
• On-Site Support
• Software Maintenance
• Hardware Repair Services