Your network is more central to your business processes than ever before. You don't need to be reminded that network outages and security lapses can be devastating. You need a technology partner that can help your business get the most out of its network and keep it up and running 24 x 7 x 365. Nextstep Networks is uniquely suited to help your business accomplish its goals. Let Nextstep handle the technology so that you can focus on what you do best, your business.

Network implementation covers all implementation stages from the acceptance of the network design until the final acceptance of the network by the customer.

Network implementation begins with an implementation plan, based on the network design and the customers’ requirements. It covers all aspects of site building and approval, installation and commissioning, integration and interoperability of the complete solution, NMS implementation and final acceptance tests.

Nextstep also offers network implementation supervision for deployment projects managed by the customer.

The goal of Nextstep customer support is to offer professional and immediate assistance for all technical issues regarding its products/solutions.

All services are available for Nextstep customers and partners from Nextstep’s Service & Support Centers.

All support services are provided by professional and experienced engineers with extensive knowledge of our products and solutions.

Technical support services cover all post-sale technical aspects of the products provided by Nextstep.

Support is available for technical questions/difficulties, network planning, radio planning, availability calculations, management solutions, sales/applications and integration tests for our products with other transmission equipment.

Technical support can be obtained via the Help-Desk, Emergency Support Hotline, or by using the On-Site Support form.

Nextstep offers the following services as part of its technical support program:

• Help Desk Service
• Emergency Support Hotline
• On-Site Support
• Software Maintenance
• Hardware Repair Services